FAQ's

Welcome to the Plotly Garden Help Center

Everything you need to know about your order, shipping, and our products — all in one place.

We’re committed to making your experience smooth, simple, and enjoyable.

Need support? Our team is always here for you:
support@plotlygarden.com

Einklappbarer Inhalt

What is Plotly Garden?

Plotly Garden is more than a brand — it’s a way of life

We celebrate the simple joy of growing, for gardeners, plant lovers, and nature souls alike.

Our designs blend comfort, quality, and timeless style — made to reflect your connection with the earth, whether you’re tending a backyard garden or a small windowsill.

Thoughtfully crafted. Easy to wear. Made to last.

Wear your love for nature — one plot at a time.

What sizes are available for your T-shirts?

We offer a wide range of sizes from S to 4XL.

Please refer to our sizing chart on each product page to find the best fit for you.

What materials are your t-shirts made from?

Crafted with premium Comfort Colors® 1717, our tees are made from 100% ring-spun US cotton for a soft, breathable feel you’ll love all day.

The medium-weight fabric is pre-shrunk for a consistent fit, while the relaxed silhouette and classic crew neckline offer effortless, everyday style.

Responsibly sourced and thoughtfully made — finished with a premium twill label for a refined touch.

How do I care for my Plotly Garden T-shirt?

Keep your Plotly Garden tee looking its best:

• Turn inside out before washing

• Machine wash cold (max 30°C / 90°F)

• Do not bleach

• Tumble dry low

• Avoid ironing the printed design

Simple care, lasting comfort — made to grow with you 🌱

Where do you ship from?

All our t-shirts are printed and shipped from California, USA

How long will it take to receive my order?

Orders are processed within 1–2 business days before shipping.

Delivery typically takes 3–7 business days, depending on your location and selected shipping method.

Fast, reliable, and made with care — every step of the way.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email.

You can use this to monitor the status of your delivery. If you don't receive that email, please contact us

What is your return/exchange policy?

If you are not satisfied with your purchase, you can return or exchange it within 30 days of receipt.

The item must be in its original condition, unworn, and unwashed. Please visit our Return Policy page for more details on how to initiate a return or exchange.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and e-wallet (PayPal, Apple Pay, Shop pay, Meta Pay)

Can I customize my t-shirt?

Yes, you can! We offer customization options for our t-shirts, allowing you to add a personal touch to your design.

Whether it's adding your name, a special date, or a unique message, we can work with you to create a t-shirt that’s uniquely yours.

Please contact us through our Contact Us page or message us directly to discuss your customization options.

Are your t-shirts eco-friendly?

We are committed to sustainability. Our Comfort Color 1717 t-shirts are made with environmentally friendly practices, including water-saving dye processes and energy-efficient production.

Can I suggest a design or theme for your t-shirts?

Absolutely! We love hearing from our customers and value your input.

If you have an idea for a design or theme, please get in touch with us through our Contact Us page.